State Farm® Insurance Agent Heather Broujos
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
El hachemi Boukharmous
February 27, 2025
5
out of
5
rating by El hachemi Boukharmous
"Very good service"
We responded:
"El Hachemi, thank you so much for the five star review! We work hard to provide a great customer experience and are so glad you’re happy with our service. - Heather"
Tonya Haynes
February 20, 2025
5
out of
5
rating by Tonya Haynes
"I am so thankful for Heather and her team. They actually pushed me sit down and think about what I needed and I feel comfortable with my home and auto insurance by scheduling an annual checkin to discuss my current needs and helped me identify future needs. Anytime I call I am either speaking with someone right away or receive a return call that same day. Heather handles all of my insurance needs and always will."
We responded:
"Thank you Tonya for sharing your experience with our agency! It’s great to know that you found our annual check in to be valuable. Your appreciation for our customer service and responsiveness means a lot. We look forward to serving you for many years to come! - Heather"
Robert Allegretti
February 28, 2024
1
out of
5
rating by Robert Allegretti
"Treated my disabled brother very bad I say no more !"
We responded:
"Robert, I'm deeply sorry to hear about your brother's experience, and I truly understand your concern. It's important to us that every individual, regardless of their circumstances, receives the utmost respect and care. However, upon reviewing our records, we were unable to locate your brother's information as a current or former policyholder. If there has been a misunderstanding or if this pertains to another individual's account, we're here to listen and address any issues promptly. Please don't hesitate to reach out to our office at your earliest convenience so we can assist you further. Your feedback is invaluable, and we're committed to resolving any concerns you may have. -Heather"
J Ervin
September 16, 2022
5
out of
5
rating by J Ervin
"This agency has been the absolute best during my nine-year tenure with them. Sadly, I’m moving back to Florida for a new career opportunity and I must switch to an agent within the state. Heather and her team are very responsive, professional, and very transparent with costs as they relate to policies.To add, they’ve handled my accident claims (no fault of my own) with integrity, care, and professionalism.You are in good hands with this agency."
We responded:
"Thank you so much for the wonderful review. My team and I take pride in the level of service that we provide our policyholders and are so happy we have exceeded your expectations. It has been a pleasure serving you and being your local insurance agent since 2013! Best of luck to you in Florida. - Heather"
Nanci Jones
December 21, 2021
4
out of
5
rating by Nanci Jones
"Professional, courteous and knowledgeable."
We responded:
"Thank you Nanci! We appreciate your business. -Heather"
Brittany V
May 17, 2021
5
out of
5
rating by Brittany V
"Heather has always responded quickly when I have purchased a new car or when I have had any questions regarding my policies. She has given me the best rate for my car and homeowners insurance. Professional and responsive!"
We responded:
"Thank you for the wonderful review, Brittany! We are happy to have you as a part of our State Farm family. -Heather"
Erin Watson
May 11, 2021
5
out of
5
rating by Erin Watson
"I know a lot of people shop around yearly for insurance providers. I have ALWAYS had State Farm and I always will. State Farm has always been there when I needed anything at all (immediate answers about homeowners insurance, help when I had a car accident, advice regarding amount of coverage). They also have a super helpful App for my phone!!! I might also add that Heather Broujos and team are AMAZING. I moved to the lower part of Delaware several years ago but wouldn't even think about changing offices!! Heather allows me to text her personally and always does her best to make sure I have the best coverage at the lowest rates. On a personal note, I also always get a Happy Birthday message :-) I can't say enough about how wonderful State Farm and Heather's office are!!"
We responded:
"We love seeing reviews like this, Erin! Thank you for taking the time to tell us about your experience with our agency. We hope we’ll be able to help you fulfill your insurance needs for years to come. -Heather"
Jennifer Oberle-Howard
May 7, 2021
5
out of
5
rating by Jennifer Oberle-Howard
"Very fast response to initial quote request, which consequently saved me hundreds of dollars! Additionally, Heather is always available to answer any coverage questions. Highly recommended!"
We responded:
"Thank you for the great review, Jennifer! We are so glad to have helped you with your insurance needs. Happy to have you as a part of our State Farm family! -Heather"
Mark Sweeney
May 7, 2021
5
out of
5
rating by Mark Sweeney
"Heather is the best. I was at a dealership this past Wednesday purchasing a new car and needed a nee insurance card. I called her and she was able to get me everything I needed in the matter of minutes. She is always available whenever I need her no matter what she is doing. She is awesome and would highly recommend."
We responded:
"Mark, thank you so much for the review! Glad we were able to take care of you so that you could take possession of your brand new truck quickly! We appreciate the recommendation and trust that you put into our agency. Thank you for your business. -Heather"
Patience Mpah
November 5, 2020
5
out of
5
rating by Patience Mpah
"I was looking for a cheaper auto insurance policy when I went to State Farm. Marleny is the agent who contacted me after I've requested a quote. I'm grateful for her, she was so professional, so attentive and specific to details and also she cared about any questions or concerned I had. She addresses any of my questions with confidence, professionalism and patience. I wish I've met her a year ago when I was looking for my first auto insurance policy, but as they said better late than never. She got me a really cheaper auto insurance policy with lot of good features and I didn't think twice before canceling my previous one. Thanks again for everything and I will definitely recommend State Farm for auto insurance and especially the Heather Broujos's agents."
We responded:
"Thank you so much for the great review of Marleny’s efforts, Patience. She takes pride in providing excellent customer service to our new and current clients. Very glad we were able to help you get better coverage at a fair price. -Heather"
Maggie Rojas
July 29, 2020
5
out of
5
rating by Maggie Rojas
"Marleny was absolutely amazing!"
We responded:
"Thank you for recognizing Marleny’s efforts at going above and beyond for clients. We work hard to strive for a positive customer service experience, and appreciate you being one of our valued customers! - Heather"
tammy snead
October 3, 2019
5
out of
5
rating by tammy snead
"Very helpful. As a mom of a new driver they were so helpful in getting me all the discounts i could get to help lower my bill."
We responded:
"Thanks for the great review, Tammy! Glad we could help maximize your discounts when adding your new driver! -Heather"
